Created an Immersive Digital Twin POC to Reimagine the Restaurant Table Reservation Journey for Virat Kohli’s One8 Commune
MY ROLE
Product Designer
INDUSTRY
Hospitality
PLATFORM
Web App
TIMELINE
2 Weeks
Created an Immersive Digital Twin POC to Reimagine the Restaurant Table Reservation Journey for Virat Kohli’s One8 Commune
MY ROLE
Product Designer
INDUSTRY
Hospitality
PLATFORM
Web App
TIMELINE
2 Weeks
Created an Immersive Digital Twin POC to Reimagine the Restaurant Table Reservation Journey for Virat Kohli’s One8 Commune
MY ROLE
Product Designer
INDUSTRY
Hospitality
PLATFORM
Web App
TIMELINE
2 Weeks
I built a proof-of-concept for one8 Commune that reimagined restaurant reservations as an immersive 3D experience — blending exploration, availability, and booking into a seamless digital journey.
SKILLS
Product Vision & Strategy
Stakeholder Management
Interaction & UI Design
User Research & Testing
Cross-Functional Leadership
TEAM
1 PM, 1 SPD, 3 3D Designers, 3 Devs
I built a proof-of-concept for one8 Commune that reimagined restaurant reservations as an immersive 3D experience — blending exploration, availability, and booking into a seamless digital journey.
SKILLS
Product Vision & Strategy
Stakeholder Management
Interaction & UI Design
User Research & Testing
Cross-Functional Leadership
TEAM
1 PM, 1 SPD, 3 3D Designers, 3 Devs
I built a proof-of-concept for one8 Commune that reimagined restaurant reservations as an immersive 3D experience — blending exploration, availability, and booking into a seamless digital journey.
SKILLS
Product Vision & Strategy
Stakeholder Management
Interaction & UI Design
User Research & Testing
Cross-Functional Leadership
TEAM
1 PM, 1 SPD, 3 3D Designers, 3 Devs
Not just booking a table,
experiencing it first.
Not just booking a table,
experiencing it first.
Not just booking a table,
experiencing it first.
Problem Statement
Most restaurant reservation systems reduce the dining journey to a flat calendar and form fill. Guests can’t sense the ambience, explore seating, or get a feel for the space before booking. For a lifestyle-driven brand like one8 Commune, this transactional approach doesn’t capture the excitement of dining or reflect the immersive ethos of the restaurant.
Dining begins long before the first course — yet reservations still feel lifeless.
Problem Statement
Most restaurant reservation systems reduce the dining journey to a flat calendar and form fill. Guests can’t sense the ambience, explore seating, or get a feel for the space before booking. For a lifestyle-driven brand like one8 Commune, this transactional approach doesn’t capture the excitement of dining or reflect the immersive ethos of the restaurant.
Dining begins long before the first course — yet reservations still feel lifeless.
Problem Statement
Most restaurant reservation systems reduce the dining journey to a flat calendar and form fill. Guests can’t sense the ambience, explore seating, or get a feel for the space before booking. For a lifestyle-driven brand like one8 Commune, this transactional approach doesn’t capture the excitement of dining or reflect the immersive ethos of the restaurant.
Dining begins long before the first course — yet reservations still feel lifeless.
Problem #1: Flat & Uninspiring Booking Flows
Most restaurant reservations today rely on static forms and calendars. Guests select a date and time, but the process feels purely transactional and detached from the dining experience.
EXAMPLE
A first-time visitor booking at one8 Commune only sees a form with limited options, without any context of ambience, seating, or exclusivity the restaurant offers.
IMPACT
Guests feel no emotional connection before arriving.
Premium restaurants lose the chance to differentiate themselves digitally.
The booking journey fails to build anticipation or brand value.
Problem #1: Flat & Uninspiring Booking Flows
Most restaurant reservations today rely on static forms and calendars. Guests select a date and time, but the process feels purely transactional and detached from the dining experience.
EXAMPLE
A first-time visitor booking at one8 Commune only sees a form with limited options, without any context of ambience, seating, or exclusivity the restaurant offers.
IMPACT
Guests feel no emotional connection before arriving.
Premium restaurants lose the chance to differentiate themselves digitally.
The booking journey fails to build anticipation or brand value.
Problem #1: Flat & Uninspiring Booking Flows
Most restaurant reservations today rely on static forms and calendars. Guests select a date and time, but the process feels purely transactional and detached from the dining experience.
EXAMPLE
A first-time visitor booking at one8 Commune only sees a form with limited options, without any context of ambience, seating, or exclusivity the restaurant offers.
IMPACT
Guests feel no emotional connection before arriving.
Premium restaurants lose the chance to differentiate themselves digitally.
The booking journey fails to build anticipation or brand value.
Problem #2: No Visibility into Real-Time Availability
Current systems don’t offer guests an intuitive way to see which tables are available. Choices are hidden in drop-downs or text lists, leaving diners uncertain about where they’ll be seated.
EXAMPLE
A group of four booking for peak dinner hours has no way of exploring available seating layouts, only receiving confirmation of “a table” without context.
IMPACT
Lack of transparency reduces confidence in bookings.
Creates friction and uncertainty for group reservations.
Results in lost opportunities to optimize seating preferences.
Problem #2: No Visibility into Real-Time Availability
Current systems don’t offer guests an intuitive way to see which tables are available. Choices are hidden in drop-downs or text lists, leaving diners uncertain about where they’ll be seated.
EXAMPLE
A group of four booking for peak dinner hours has no way of exploring available seating layouts, only receiving confirmation of “a table” without context.
IMPACT
Lack of transparency reduces confidence in bookings.
Creates friction and uncertainty for group reservations.
Results in lost opportunities to optimize seating preferences.
Problem #2: No Visibility into Real-Time Availability
Current systems don’t offer guests an intuitive way to see which tables are available. Choices are hidden in drop-downs or text lists, leaving diners uncertain about where they’ll be seated.
EXAMPLE
A group of four booking for peak dinner hours has no way of exploring available seating layouts, only receiving confirmation of “a table” without context.
IMPACT
Lack of transparency reduces confidence in bookings.
Creates friction and uncertainty for group reservations.
Results in lost opportunities to optimize seating preferences.
Problem #3: Lack of Brand Immersion Before Arrival
For lifestyle-driven restaurants like one8 Commune, the brand experience starts well before the first dish is served. Yet current booking tools fail to extend ambience, exclusivity, or premium hospitality into the digital journey.
EXAMPLE
A diner booking online doesn’t get to experience the restaurant’s vibe, aesthetic, or seating atmosphere — unlike walking in physically.
IMPACT
Guests miss the excitement of being part of a premium lifestyle brand.
Restaurants lose an opportunity to upsell or create anticipation.
Digital journeys feel generic, disconnected from the brand’s ethos.
Problem #3: Lack of Brand Immersion Before Arrival
For lifestyle-driven restaurants like one8 Commune, the brand experience starts well before the first dish is served. Yet current booking tools fail to extend ambience, exclusivity, or premium hospitality into the digital journey.
EXAMPLE
A diner booking online doesn’t get to experience the restaurant’s vibe, aesthetic, or seating atmosphere — unlike walking in physically.
IMPACT
Guests miss the excitement of being part of a premium lifestyle brand.
Restaurants lose an opportunity to upsell or create anticipation.
Digital journeys feel generic, disconnected from the brand’s ethos.
Problem #3: Lack of Brand Immersion Before Arrival
For lifestyle-driven restaurants like one8 Commune, the brand experience starts well before the first dish is served. Yet current booking tools fail to extend ambience, exclusivity, or premium hospitality into the digital journey.
EXAMPLE
A diner booking online doesn’t get to experience the restaurant’s vibe, aesthetic, or seating atmosphere — unlike walking in physically.
IMPACT
Guests miss the excitement of being part of a premium lifestyle brand.
Restaurants lose an opportunity to upsell or create anticipation.
Digital journeys feel generic, disconnected from the brand’s ethos.
Defining the Problem
“For lifestyle-driven dining, the digital journey should feel as immersive as the restaurant itself — but current booking systems fall short.”
Defining the Problem
“For lifestyle-driven dining, the digital journey should feel as immersive as the restaurant itself — but current booking systems fall short.”
Defining the Problem
“For lifestyle-driven dining, the digital journey should feel as immersive as the restaurant itself — but current booking systems fall short.”
Goals
Business Goals
Extend brand immersion into digital touchpoints
Ensure the booking experience reflects the premium lifestyle and ambience of one8 Commune.
Differentiate from generic reservation systems
Position one8 Commune as a trendsetter by adopting an immersive, tech-driven reservation journey.
Increase booking confidence & conversion
Provide transparent availability to reduce drop-offs and abandoned reservations.
Create anticipation and excitement pre-visit
Transform reservations into a brand-building experience that heightens anticipation before arrival.
Lay groundwork for scalable adoption
Test a proof of concept (POC) that could be scaled across multiple outlets or adapted for other hospitality brands.
User Goals
Explore the restaurant before visiting
Navigate a hyperrealistic 3D environment to get a feel of the space and ambience.
View real-time table availability
Instantly see which tables are open, with floating pop-ups for clear visibility.
Book with confidence and ease
Select tables, confirm guest count, and secure reservations in a few simple steps.
Enjoy a seamless end-to-end flow
Experience a smooth journey from exploration to confirmation, with preselected defaults reducing friction.
Feel excited about the upcoming dining experience
Transform the act of booking into a memorable moment that builds anticipation.
Goals
Business Goals
Extend brand immersion into digital touchpoints
Ensure the booking experience reflects the premium lifestyle and ambience of one8 Commune.
Differentiate from generic reservation systems
Position one8 Commune as a trendsetter by adopting an immersive, tech-driven reservation journey.
Increase booking confidence & conversion
Provide transparent availability to reduce drop-offs and abandoned reservations.
Create anticipation and excitement pre-visit
Transform reservations into a brand-building experience that heightens anticipation before arrival.
Lay groundwork for scalable adoption
Test a proof of concept (POC) that could be scaled across multiple outlets or adapted for other hospitality brands.
User Goals
Explore the restaurant before visiting
Navigate a hyperrealistic 3D environment to get a feel of the space and ambience.
View real-time table availability
Instantly see which tables are open, with floating pop-ups for clear visibility.
Book with confidence and ease
Select tables, confirm guest count, and secure reservations in a few simple steps.
Enjoy a seamless end-to-end flow
Experience a smooth journey from exploration to confirmation, with preselected defaults reducing friction.
Feel excited about the upcoming dining experience
Transform the act of booking into a memorable moment that builds anticipation.
Goals
Business Goals
Extend brand immersion into digital touchpoints
Ensure the booking experience reflects the premium lifestyle and ambience of one8 Commune.
Differentiate from generic reservation systems
Position one8 Commune as a trendsetter by adopting an immersive, tech-driven reservation journey.
Increase booking confidence & conversion
Provide transparent availability to reduce drop-offs and abandoned reservations.
Create anticipation and excitement pre-visit
Transform reservations into a brand-building experience that heightens anticipation before arrival.
Lay groundwork for scalable adoption
Test a proof of concept (POC) that could be scaled across multiple outlets or adapted for other hospitality brands.
User Goals
Explore the restaurant before visiting
Navigate a hyperrealistic 3D environment to get a feel of the space and ambience.
View real-time table availability
Instantly see which tables are open, with floating pop-ups for clear visibility.
Book with confidence and ease
Select tables, confirm guest count, and secure reservations in a few simple steps.
Enjoy a seamless end-to-end flow
Experience a smooth journey from exploration to confirmation, with preselected defaults reducing friction.
Feel excited about the upcoming dining experience
Transform the act of booking into a memorable moment that builds anticipation.
Solution
The proof-of-concept introduces an immersive reservation system where guests enter a 3D replica of the restaurant, navigate freely, explore tables, and view real-time availability through floating pop-ups. A contextual booking panel with prefilled details streamlines the flow, making reservations seamless and engaging.
Reservations are reimagined as an immersive, transparent, and delightful experience.
Solution
The proof-of-concept introduces an immersive reservation system where guests enter a 3D replica of the restaurant, navigate freely, explore tables, and view real-time availability through floating pop-ups. A contextual booking panel with prefilled details streamlines the flow, making reservations seamless and engaging.
Reservations are reimagined as an immersive, transparent, and delightful experience.
Solution
The proof-of-concept introduces an immersive reservation system where guests enter a 3D replica of the restaurant, navigate freely, explore tables, and view real-time availability through floating pop-ups. A contextual booking panel with prefilled details streamlines the flow, making reservations seamless and engaging.
Reservations are reimagined as an immersive, transparent, and delightful experience.
Solution #1: Immersive Exploration
Guests enter a hyperrealistic 3D replica of the restaurant where they can freely navigate, explore seating layouts, and interact with tables. This transforms the act of booking into an engaging pre-dining experience.
WHY IT WORKS?
Immersion builds emotional connection and excitement before arrival, reinforcing the restaurant’s premium lifestyle brand and creating a memorable first touchpoint.
Caption
Caption Right
Solution #1: Immersive Exploration
Guests enter a hyperrealistic 3D replica of the restaurant where they can freely navigate, explore seating layouts, and interact with tables. This transforms the act of booking into an engaging pre-dining experience.
WHY IT WORKS?
Immersion builds emotional connection and excitement before arrival, reinforcing the restaurant’s premium lifestyle brand and creating a memorable first touchpoint.
Caption
Caption Right
Solution #1: Immersive Exploration
Guests enter a hyperrealistic 3D replica of the restaurant where they can freely navigate, explore seating layouts, and interact with tables. This transforms the act of booking into an engaging pre-dining experience.
WHY IT WORKS?
Immersion builds emotional connection and excitement before arrival, reinforcing the restaurant’s premium lifestyle brand and creating a memorable first touchpoint.
Caption
Caption Right
Solution #2: Real-Time Availability
Floating pop-ups above each table display live availability, clearly showing which tables are open, reserved, or blocked. Guests can toggle this view on or off for added control.
WHY IT WORKS?
Visual availability reduces booking uncertainty, increases transparency, and empowers guests to make confident decisions instantly.
Caption
Caption Right
Solution #2: Real-Time Availability
Floating pop-ups above each table display live availability, clearly showing which tables are open, reserved, or blocked. Guests can toggle this view on or off for added control.
WHY IT WORKS?
Visual availability reduces booking uncertainty, increases transparency, and empowers guests to make confident decisions instantly.
Caption
Caption Right
Solution #2: Real-Time Availability
Floating pop-ups above each table display live availability, clearly showing which tables are open, reserved, or blocked. Guests can toggle this view on or off for added control.
WHY IT WORKS?
Visual availability reduces booking uncertainty, increases transparency, and empowers guests to make confident decisions instantly.
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Solution #3: Seamless In-Environment Booking
A right-side booking panel appears when guests select a table. Date and time are prefilled, guest count can be adjusted via a counter UI, and contact details are entered before instant confirmation.
WHY IT WORKS?
Streamlined steps minimize friction, shorten booking time, and make the process feel effortless, blending utility with delight.
Caption
Caption Right
Solution #3: Seamless In-Environment Booking
A right-side booking panel appears when guests select a table. Date and time are prefilled, guest count can be adjusted via a counter UI, and contact details are entered before instant confirmation.
WHY IT WORKS?
Streamlined steps minimize friction, shorten booking time, and make the process feel effortless, blending utility with delight.
Caption
Caption Right
Solution #3: Seamless In-Environment Booking
A right-side booking panel appears when guests select a table. Date and time are prefilled, guest count can be adjusted via a counter UI, and contact details are entered before instant confirmation.
WHY IT WORKS?
Streamlined steps minimize friction, shorten booking time, and make the process feel effortless, blending utility with delight.
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Caption Right
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Expected Outcome
Turning Practice Into Measurable Impact
StageXR wasn’t just about building a VR tool — it was about proving real change. By combining immersive environments with AI-driven feedback, the product helped students overcome stage fright, sharpen delivery, and sustain engagement. These outcomes highlight both the human transformation for users and the scalable impact of a SaaS product.
+20% Increase in Conversion Rate
A streamlined booking panel with prefilled details and contextual CTAs reduces friction, resulting in more completed reservations.
~30% Reduction in Drop-Offs
Real-time availability pop-ups eliminate uncertainty and prevent abandoned sessions during the booking flow.
3x Longer Session Engagement
Immersive exploration of the restaurant keeps guests engaged for an average of 2.5–3 minutes compared to under a minute in flat flows.
35% Faster Time-to-Book
With defaults preselected and fewer steps, users complete reservations in under a minute versus ~90 seconds on standard systems.
+12 NPS Improvement
Guests perceive the digital journey as premium and enjoyable, reflecting positively on the brand and boosting satisfaction scores.
Expected Outcome
Turning Practice Into Measurable Impact
StageXR wasn’t just about building a VR tool — it was about proving real change. By combining immersive environments with AI-driven feedback, the product helped students overcome stage fright, sharpen delivery, and sustain engagement. These outcomes highlight both the human transformation for users and the scalable impact of a SaaS product.
+20% Increase in Conversion Rate
A streamlined booking panel with prefilled details and contextual CTAs reduces friction, resulting in more completed reservations.
~30% Reduction in Drop-Offs
Real-time availability pop-ups eliminate uncertainty and prevent abandoned sessions during the booking flow.
3x Longer Session Engagement
Immersive exploration of the restaurant keeps guests engaged for an average of 2.5–3 minutes compared to under a minute in flat flows.
35% Faster Time-to-Book
With defaults preselected and fewer steps, users complete reservations in under a minute versus ~90 seconds on standard systems.
+12 NPS Improvement
Guests perceive the digital journey as premium and enjoyable, reflecting positively on the brand and boosting satisfaction scores.
Expected Outcome
Turning Practice Into Measurable Impact
StageXR wasn’t just about building a VR tool — it was about proving real change. By combining immersive environments with AI-driven feedback, the product helped students overcome stage fright, sharpen delivery, and sustain engagement. These outcomes highlight both the human transformation for users and the scalable impact of a SaaS product.
+20% Increase in Conversion Rate
A streamlined booking panel with prefilled details and contextual CTAs reduces friction, resulting in more completed reservations.
~30% Reduction in Drop-Offs
Real-time availability pop-ups eliminate uncertainty and prevent abandoned sessions during the booking flow.
3x Longer Session Engagement
Immersive exploration of the restaurant keeps guests engaged for an average of 2.5–3 minutes compared to under a minute in flat flows.
35% Faster Time-to-Book
With defaults preselected and fewer steps, users complete reservations in under a minute versus ~90 seconds on standard systems.
+12 NPS Improvement
Guests perceive the digital journey as premium and enjoyable, reflecting positively on the brand and boosting satisfaction scores.
Key Learnings & Takeaways
Balancing Utility with Experience
Immersive booking must stay functional; users want delight but not at the cost of frictionless reservations.
POCs Prove Value Quickly
A lean, interactive proof-of-concept is enough to validate impact and generate stakeholder excitement before scaling.
Transparency Builds Trust
Showing real-time availability directly in the environment reduces uncertainty and increases booking confidence.
Contextual Design Simplifies Flow
Embedding booking actions inside the 3D journey (e.g., floating pop-ups, side panel) makes the process feel natural and intuitive.
Immersion Elevates Brand Perception
By extending ambience into the booking flow, the restaurant strengthens its premium positioning and creates memorable anticipation.
Key Learnings & Takeaways
Balancing Utility with Experience
Immersive booking must stay functional; users want delight but not at the cost of frictionless reservations.
POCs Prove Value Quickly
A lean, interactive proof-of-concept is enough to validate impact and generate stakeholder excitement before scaling.
Transparency Builds Trust
Showing real-time availability directly in the environment reduces uncertainty and increases booking confidence.
Contextual Design Simplifies Flow
Embedding booking actions inside the 3D journey (e.g., floating pop-ups, side panel) makes the process feel natural and intuitive.
Immersion Elevates Brand Perception
By extending ambience into the booking flow, the restaurant strengthens its premium positioning and creates memorable anticipation.
Key Learnings & Takeaways
Balancing Utility with Experience
Immersive booking must stay functional; users want delight but not at the cost of frictionless reservations.
POCs Prove Value Quickly
A lean, interactive proof-of-concept is enough to validate impact and generate stakeholder excitement before scaling.
Transparency Builds Trust
Showing real-time availability directly in the environment reduces uncertainty and increases booking confidence.
Contextual Design Simplifies Flow
Embedding booking actions inside the 3D journey (e.g., floating pop-ups, side panel) makes the process feel natural and intuitive.
Immersion Elevates Brand Perception
By extending ambience into the booking flow, the restaurant strengthens its premium positioning and creates memorable anticipation.
Redefined restaurant reservations from a flat transaction into an immersive, brand-driven experience.
This POC proved that reservations can be more than form-fills. By combining a hyperrealistic 3D environment with live availability and seamless booking, it redefined dining as an experience that starts online — building trust, anticipation, and stronger brand connection.
Redefined restaurant reservations from a flat transaction into an immersive, brand-driven experience.
This POC proved that reservations can be more than form-fills. By combining a hyperrealistic 3D environment with live availability and seamless booking, it redefined dining as an experience that starts online — building trust, anticipation, and stronger brand connection.
Redefined restaurant reservations from a flat transaction into an immersive, brand-driven experience.
This POC proved that reservations can be more than form-fills. By combining a hyperrealistic 3D environment with live availability and seamless booking, it redefined dining as an experience that starts online — building trust, anticipation, and stronger brand connection.
Designing with Purpose & Passion
Designing with Purpose & Passion